Privacy policy
At Orchid Glow, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how ORCHID GLOW (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.orchidglow.co (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law. We encourage you to review this policy occasionally to stay informed about how we protect your privacy.
We may collect personal information when you interact with our website, make a purchase, sign up for our newsletter, or contact us for support. This information may include:
- Personal Details: Name, email address, phone number, and mailing address.
- Payment Information: Billing address and payment details (processed securely through third-party payment providers).
- Order Details: Purchase history, product preferences, and transaction details.
- Any inquiries, feedback, or customer service communications you send to us may also be stored for reference.
WE DO NOT SELL OR RENT YOUR PERSONAL INFORMATION. However, we may share it with trusted third-party service providers, such as payment processors, shipping carriers, and email marketing platforms, to facilitate essential business functions. In certain cases, we may be required to disclose personal data to comply with legal obligations, protect our business, or prevent fraudulent activity.
Like many websites, our website uses cookies and similar tracking technologies to personalize your browsing experience and analyze website performance. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. You have the option to disable cookies through your browser settings, though this may affect certain features of our website. If you sign up for our newsletter or complete a purchase, you may receive marketing emails from us, but you can opt out at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
We take reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we encourage you to take precautions when sharing personal information. Our website may contain links to third-party sites, and we are not responsible for their privacy practices. We encourage you to review their policies before providing any personal data.
As a customer, you have the right to access, update, or request the deletion of your personal information. You can also opt out of marketing communications and request details on how your data is collected and used. To exercise these rights, please contact us at orchidglowco@gmail.com.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at orchidglowco@gmail.com.